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Public Safety Telecommunications Training

The Suspicious Activity Reporting (SAR) Public Safety Telecommunications Training was developed to assist call takers (e.g., 9-1-1 operators) in recognizing what kinds of suspicious behaviors are associated with pre-incident terrorism activities, understanding how and where to report suspicious activity, and protecting privacy, civil rights, and civil liberties when documenting information. This training also provides information about integrating the Nationwide SAR Initiative (NSI) into your organization's operations.

FREE online training course: 


On-site Public Safety Communication/Dispatch Training

In this two (2) hour course Public Safety Communication personnel are trained to recognize behaviors and incidents that may indicate criminal activity associated with terrorism. Their routine duties position them to observe and report possible suspicious behaviors and activities that has a potential nexus to terrorism. Within this course participants will also receive the NSI-SAR Public Safety Telecommunications Training Certification that focuses on the critical role they have in the effective implementation of the Suspicious Activities Reporting (SAR) process by identifying and documenting suspicious activity.


Tel: (716) 514-2196


*Courses for Group/Department (10/24 seats min./max.) have the option to be conducted at their location or at our training facility located at:

401 Lang Blvd.

Grand Island, N.Y. 14072

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